About Us
A Family Legacy of Compassionate Care
For over 50 years, the Lee family has been dedicated to providing exceptional nursing, dementia and residential care for the elderly.
Woodlands was established in 1976 when Gill Lee, trained nurse, began caring for her grandmother. As demand grew, Gill opened her home to other residents, later extending the property. This success led to opening our purpose-built care home Hill Brow in 1986.
Gill’s daughter, Alison, also trained as a nurse and holds a degree in Nursing from City University / St Barts Hospital, London, with a Diploma in Elderly Care. Alison left the NHS as Ward Manager of an elderly care unit at the Royal Free Hospital when she assumed control of both homes in 1998, following her mother’s retirement.
The family remains actively involved in the running of the homes on a day-to-day basis: Alison’s daughter Anna has worked within the homes for the past 5 years, so maybe looking forward to a third generation of the family to lead the way!
Hill House opened in 2011, followed by Farnham Mill in 2018. Both are state-of-the-art, purpose-built nursing and dementia homes offering high-quality care in a comfortable, homely environment.
Hill House is rated Outstanding for Care by the Care Quality Commission (CQC).
Meet the Lee family who have specialised in elderly care for over 50 years
Looking after Great Grandma Lee
Gill Lee opens Woodlands in Fleet: the first residents included her own grandmother and great aunt. The high-quality care offered was revolutionary Gill quickly gained a reputation for excellence in care.
1976
1986
Expansion into Ewshot, Surrey
Geoff, Gill’s husband, supports in opening Hill Brow, a care home with 29 large en-suite rooms, and the first purpose designed home in the area. Woodlands expands to 39 en-suite rooms.
Alison Lee Takes the Lead
Gill’s daughter Alison brings her NHS knowledge to develop the team for the next generation of care. This resulted in low staff turnover: permanent, dedicated staff provide the best care, and we have continued to never use agency staff to this day.
1998
2011
Hill House Heralds Innovative Nursing
As demand for nursing and dementia care increases, Hill House opens. This was for residents with more complex health needs. The same approach to staffing remains: to only have a permanent and highly skilled team.
Specialist Nursing Expands to Farnham Mill
A beautiful, purpose built home, designed to support specialist dementia and nursing care. Features include floor to ceiling windows, an expansive patio and grounds, and beautiful mill pond.
2018
2026
A Legacy of Excellence
Alison and Gabriel’s children Ben and Anna have both worked in the homes from their early teens. They both look forward to continue being part of the homes as they grow and evolve.
Ethos
Happy Place to Live & Work
Hill House offers outstanding standards of comfort and specialist care in Hampshire. Every feature and element of its design and ethos has been thought through to offer both a luxurious and stimulating environment.
It’s the Lee’s family belief that a nursing home is only as good as the staff who work there. At Hill House we employ a significantly higher staff to resident ratio, meaning our staffing levels are amongst the best in the care sector. Every member of our staff shares our Sunflower Approach to care:
- Loyalty
- Adoration
- Longevity
This is our unique, person-centred care ethos designed to deliver compassionate care for every resident’s needs and preferences. Our residents are cared for as if they were our own family.
With over 50 years experience, knowledge and trusted reputation, we employ the best nurses, carers, and staff. We invest in the training and development of our team and are proud to pay above the Living Wage, reflected in our staff loyalty and longevity. These values are one of the reasons we are a happy place to work and live in here.
Careers and staff
At Hill House nursing home, we firmly believe that a nursing home is only as good as the staff who work there. So, great care has been taken in recruiting highly trained, professional, caring and compassionate staff. We do not employ temporary or agency staff, as we know it is as important for the residents to know who is looking after them. Importantly, it is essential for staff to know and understand residents’ needs.
We have lead nursing and care staff who specialise in different areas of care such as; palliative, dementia, infection control, nutrition and other areas. The ratio of staff to residents is above recommended ratios. Also, residents are involved in the choice of staff from the outset, as we have a resident on the interview panel.
New staff start with induction training when they first arrive. And they are supported in their training from a care certificate up to degree level in all areas relating to the running of the home. We do not use agency staff and everybody in the home is paid well above the national living wage.
In 2018 we won the Inspire Family Business of the Year for Hampshire Award, for the way we have developed and promoted our staff within the homes. In 2013 we were awarded Investors in People Gold Award. This award recognises our commitment to our staff, their training and development. In November 2011, we won the Hampshire Inspire Employer of the Year Award, our homes were recognised for the development and welfare of our staff. In addition to these awards, we have been national finalists for numerous care awards which is a testament to our fantastic team.
Charities
In 2011 friends of Woodlands and Hill Brow set up a charity. This charity is called Families Supporting Care, its aim is to help elderly people in different ways. Where possible, it will help support residents whose funds diminish during their stay. As well as supporting the local Alzheimer Café and the Phyllis Tuckwell Hospice.
Over the last 10 years the charity has helped over 60 residents stay in their chosen care home. Funds are raised through a number of regular social events held throughout the year, in the 4 different homes. In addition to this, the Lee family and a number of relatives have donated to and supported the charity.
The Trustees all have a close connection with the homes. It is the Trustees who decide how the funds are allocated. If you would like to know more about the charity, please talk to one of the Hill House nursing home managers or if you would like to help, please contact the charity secretary Helen Gould on helengould@hotmail.co.uk.
Hill House nursing home is truly a family concern,
offering outstanding elderly day care in Surrey and Hampshire.
Call our nursing home to discuss your needs, or to arrange a visit.
01252 850 236
Brochure
Download our brochure for more information
9.9
Read our fantastic reviews on the UK's leading care home review website
Brochure
Download our brochure for more information on our care services.
9.9
Read our fantastic reviews on the UK's leading care home review website









