At Hill House we firmly believe that a nursing home is only as good as the staff who work there. Great care has been taken in recruiting highly trained, professional, caring and compassionate staff. We do not employ temporary or agency staff, as we know it is as important for the residents to know who is looking after them, as it is for the staff to know and understand the residents’ needs.
We have lead nursing and care staff who specialise in different areas of care such as; end of life care, dementia, infection control, nutrition and other areas. The ratio of staff to residents is above recommended ratios. Residents are involved in the choice of staff from the outset as we have a resident on the interview panel.
New staff start with induction training when they first arrive, and are supported in their training from NVQ 2 up to degree level in all ares relating to the running of the home. We have over 10 specially qualified in-house teachers and assessors.